SALESFORCE SERVICE CLOUD EINSTEIN The rise of large language models (LLMs) and conversational and generative artificial intelligence (AI) have raised the visibility of AI’s potential to transform customer service and support operations. AI can increase customer satisfaction while driving service team efficiency. In analyzing the experience of Salesforce Service Cloud Einstein and Field Service customers,…
Nokia TechTalks in 10 – Networking for AI – Futures and the work of the UEC Solution Nokia’s innovative data center solutions are helping organisations evolve from stressful networking to stress-free working. To stay ahead of the curve, Nokia works with pioneering technology, evolving networks to become ultra-reliable even in the world’s most demanding environments….
Collaboration and innovation fuel the future of federal IT modernization Federal agencies are embracing digital transformation by modernizing their systems with cutting-edge technologies like cloud computing and AI, significantly improving efficiency and operations. Download this whitepaper to learn how leaders from various agencies are driving these changes and the strategies they discussed at a recent…
