Trends in AI for CRM

Trends in AI for CRM Each year, Salesforce conducts studies to help professionals across roles, industries, and geographies understand the trends most relevant to them. This special report aggregates data from multiple double-anonymous Salesforce surveys conducted between February 2023 and April 2024. These surveys generated thousands of responses from business decision-makers, technical decision-makers, and the…

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Digital Optimisation Paves the Way to Strategic Supplier Management

Digital Optimisation Paves the Way to Strategic Supplier Management In the age of digital transformation, supplier management and procurement have been late bloomers. But organisations have learned in the past couple of years just how vulnerable global supply chains are to disruption, prompting renewed emphasis on digitising supplier management and procurement processes. While reducing costs…

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AI Enablement and Built-in Security Are Must-have Features on Modern Storage Environments

AI Enablement and Built-in Security Are Must-have Features on Modern Storage Environments In the digital era of business, storage infrastructure provides the data foundation for everything from empowering new innovation, to driving internal operations, to enabling customer engagement. As business transitions into an age defined by AI, organizations are turning to their IT leaders to…

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