Connect your service desk and field operations for seamless employee support Matching support delivery to employee needs and locations from start to finish When your service desk, field technicians, and digital tools share context seamlessly, support becomes invisible to employees. While your workforce focuses on their priorities, connected operations handle issues smoothly, share information automatically,…
How AI shifts field services from reactive to predictive Fix it right the first time Field services are evolving. Organizations need support that anticipates problems, prepares technicians and resolves issues on the first visit. Unisys Field Services uses AI to predict equipment failures, match the optimal technician to each job and resolve issues before they…
Der Stand von KI in der Arbeitswelt 2025: Deutschland Deutschland befindet sich an einem Wendepunkt auf seinem Weg zur KI-Transformation. Die Nutzung von KI wächst rasant. Inzwischen verwenden 67 % der Wissensarbeitenden in Deutschland wöchentlich KI, im Vergleich zu 56 % im Vorjahr. Doch dieser rasche Anstieg verdeckt ein tiefer liegendes Problem: Trotz der steigenden…
